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Help

Support

We help with questions about Voxena and its Zoom integration. Write to us through the form or by e‑mail.

Support hours
Monday to Friday, 08:00–18:00 Swiss time (Europe/Zurich), excluding Swiss public holidays.
First response
Within 1 business day.
E-mail
info@voxena.ch
For any request, including attachments.
Knowledge base
Zoom integration
Adding, using, troubleshooting and removing.

Create a support case

Describe your request. We reply to the e-mail address you enter.

We use your details only to answer your request. See our privacy policy (in German).

Frequently asked questions

Cannot sign in

  1. On the sign-in page, click «Forgot password?» and follow the e-mail.
  2. If that does not help, create a support case above with the e-mail address of your Voxena account.

Report a problem from the app

  1. In Voxena, click «Support & Feedback» at the bottom of the sidebar.
  2. Describe the problem; you can add a screenshot.